Felt reassured despite a missing clearer walkthrough
From first encountering WFHI's sales materials to finally signing up, I gradually felt more confident using their software and training. The sign-up process was mostly smooth, and the invoicing was transparent which helped set expectations. The onboarding flow walked me through basic setup, access to the dialer, and how the database feature could integrate with my workflow. The automatic updates kept improving the software behind the scenes without needing manual intervention. Support channels were accessible when I needed help, boosting my trust further. One thing I wished was included was a more comprehensive pre-purchase demo or step-by-step guide covering all features in one place. This gap meant I had to explore some parts like the calling tools and telephonic support myself after signing up. However, by the end of the process, I felt confident enough to recommend WFHI to others looking to run remote workflows. That sense of gaining understanding piece by piece definitely helped me buy in and stick with the tools.