Felt reasonably confident after some effort, better than expected
When I first started looking into WFHI’s software and training, I expected the process to be more complicated and time-consuming than it actually was. Initially, I was a bit unsure about how smooth the onboarding would be, especially considering the integration with the database feature and dialing tools. However, the sign-up and payment process were easier than I had anticipated, and I felt progressively more confident as I went through the training modules. Support was available but did require some effort on my part to get calls answered and questions answered promptly. The automatic updates worked quietly in the background, which was far less intrusive than I’d feared. Still, I felt the explanations of some of the workflow steps could have been clearer, meaning that the confidence I gained was hard-won. Overall, compared to what I expected, the experience was positive but did require deliberate effort to navigate effectively.