Felt ready to handle the tools confidently
The training and onboarding process was quite thorough and helped me get familiar with the software and the calling tools. By the time I completed the initial modules, I was fairly comfortable with navigating the dashboard and using features like the dialer and database. The onboarding flow was structured well, though I found one or two explanations a bit brief, which required revisiting some videos. Despite that, the automatic updates were integrated smoothly, so I didn't feel left behind with new changes. Signing up and invoicing was straightforward and did not take much time, which was a relief. Telephonic support was accessible when I needed some clarifications, although I sometimes waited a bit longer than I preferred. Overall, the training gave me a decent level of confidence to start managing workflows remotely, even if I think I might seek support again for some advanced features in future. The process struck a balance between detail and pace, letting me go at my own speed without being overwhelmed.