Felt ready enough by the end, not overly confident though
Going through the training and onboarding was pretty solid overall, though I wouldn’t say I emerged feeling totally confident just yet. The structure of the sessions was clear and well-paced, which helped me get comfortable navigating the software and making calls with the dialer. The database part was also explained well enough to integrate into my workflow without too many issues. I liked that automatic updates rolled out without needing much intervention, making sure I was always using the latest version. Even the sign-up and invoicing parts were straightforward, with little confusion along the way. That said, I felt like some topics could have had a bit more detail or real-world examples to make sure everyone understands fully before moving on. By the end, I felt ready to use the system day-to-day but might still need to check back on a few features or call support if tricky things come up. I’d probably describe it to a friend as a useful training that gets you started, just don’t expect to be an expert at first glance.