Felt quite unsure throughout the whole process

Felt quite unsure throughout the whole process

From the start, I had doubts about how the sales and pre-purchase experience was going to be, and unfortunately, those doubts were confirmed by the end. The onboarding information felt incomplete, and I wasn’t confident about what the software and training would actually deliver. The sign-up process was confusing, with a lot of unclear steps and not enough guidance. I tried reaching out to ask questions, but the responses were either delayed or vague. This left me feeling frustrated and unsure whether the purchase was the right choice at all. Overall, the experience did not inspire confidence and made me hesitate before committing to anything further.