Felt quite out of step with actual work hours
From the beginning, the training schedule seemed set by the company’s timeline rather than what might fit people working typical hours. I found the sessions rolled out during times when I was either busy with other work or needed rest, so attending live parts was stressful. The onboarding material was available online, but the interactive parts and calls often felt timed oddly compared to my working day. It made me feel a bit forced to adjust my routine, which wasn’t always easy. While the software and database were well designed, the timing of training didn’t really match what I expected for someone balancing multiple roles. This created a disconnect between what I originally thought I’d manage and what was required in practice. The sign-up and invoicing went fine, and telephonic support was reasonably accessible, but the overall package felt out of rhythm with the hours I actually have to work. It was a frustrating process because the contents were useful but the whole thing could have been scheduled better.