felt pretty responsive overall
I reached out to the wfhi team before buying and honestly they were pretty quick to answer questions. Sometimes the replies took a moment but that’s normal I guess, and they always got back to me before I wondered too much. The way they explained things was clear though at times it felt like the details could be broken down a bit more simply. So from start to signing up the process felt smooth enough and the patience they showed was noticeable. Just wished the initial chat was a bit more friendly, but overall the communication felt good enough to trust the software and training setup.