Felt pretty lost, landing somewhere between confusion and frustration
Honestly, the training and onboarding experience with WFHI left me feeling pretty baffled by the end. I started off hopeful that the flow would be something I could easily follow, but it all got a bit overwhelming super quickly. The information felt scattered and like I was supposed to just pick everything up as I went along instead of being guided step by step. I found myself guessing at how to use the calling tools and the built-in dialer, which really should have been explained properly early on. Even the database feature wasn’t introduced in an order that made sense to me. By the time I finished the initial sessions, I wasn’t feeling confident at all about running workflows remotely—I was just hoping I’d figure it out eventually. The whole thing honestly felt like a bunch of half-finished instructions stuffed into a package rather than a full onboarding experience that preps you well. Definitely not what I had expected or needed.