felt pretty good overall even though it wasn’t perfect
So I was kinda anxious at first because I hit a snag right after signing up and thought this was going to be a mess. The whole pre-purchase process was smooth until the payment page wouldn’t accept my card details, which was frustrating. Luckily, the support team had my back and I got connected to someone pretty fast who talked me through alternate payment options and kept the mood light, which honestly made the whole hiccup feel less stressful. Signing up was mostly straightforward though I had to ask a few questions about the database features and the dialer during the call, and the rep was patient enough to explain everything in simple terms. No pressure or rush, which helped me decide to go ahead. The flow was generally easy, but I think small bugs like the initial payment glitch should be fixed so newcomers don’t get worried. Anyway, pretty happy with how they handled the ‘wrong’ step in the process and I’m feeling good about trying out the training and software now. I guess sometimes these stuff happen but the way they respond makes all the difference.