felt pretty good but some labels confused me a bit
Okay so I was going through the onboarding and training stuff and overall it was pretty chill. The videos and the quick tutorials made it easy to understand how to use the dialer and set up the database. But I did feel like some of the labels on buttons and sections didn’t make total sense right away. Like, there was this one part where the term "Lead status" Was used but it wasn’t clear if it meant open calls or closed ones. I ended up guessing a bit and it added extra steps. The wording sometimes felt a little formal for casual users like me who just want to get started quickly without thinking too much. Still, the software flows nicely and I liked that the training was flexible enough to skip topics if I was already familiar. I also appreciated the automatic updates popping up so I didn’t have to manually check for new versions all the time. Just wish the small wording issues got ironed out so that even first timers can breeze through without second guessing what each function is for. Overall, I’m happy with how the onboarding pushed me forward but these tweaks would make it better for sure.