felt pretty good but some hiccups along the way
I decided to give the software and training a try after hearing a bit about it, and by the end, I felt fairly confident about the tools I'd be working with. The sign-up process was straightforward enough, though I did notice some repetition when confirming my details, which was mildly annoying but not a dealbreaker. The database is user-friendly and fits pretty well with my existing workflow, which is a definite plus. On the downside, the telephonic support was sometimes slow to respond at odd hours, which made getting quick resolutions a bit tough. Still, the calling tools including the dialer worked reliably over the week. Overall, the automatic updates didn't disrupt my use much, which was great. So while it's not perfect, I do feel it covers most bases well enough and I’m satisfied with what I got versus what I expected when I started.