felt pretty good about it, mostly because they answered fast
I was pretty chill about signing up since the folks from support and sales kept replying quickly whenever I had a question. They didn't bombard me with info but gave just enough, which helped me decide comfortably. Sometimes the wait times were a bit longer during peak hours, but overall the team was easy to reach on call and chat, so I didn’t feel worried. The onboarding flow was decent, not perfect, but the training videos were clear enough for me to figure out most steps without feeling stuck. I liked that their software had automatic updates so I didn’t have to keep track of versions. The invoice process was straightforward as well, and I received clear communication about payments. The only downside was that occasionally a response took longer than I'd have liked, but they made up for it by being thorough and polite throughout. Overall, the vibe was positive and I felt supported all along.