Felt pretty confident after support helped me through each step
At first, I wasn’t sure if I’d be able to manage the different features, but the telephonic support really boosted my confidence. They patiently explained how the calling tools and database system worked, and guided me through updates without rushing. Throughout the process, I felt heard and supported, which helped me get through the onboarding smoothly. The priority assistance was available when I needed it most, which reassured me. While there were small hiccups like waiting a bit on the phone sometimes, the overall experience left me feeling positive about using the software regularly. It’s not perfect, some terminology could be a bit clearer, but the feeling of being backed up by support made a big difference in my comfort level moving forward.