Felt pretty confident after chatting with support
Overall, I walked away from the telephonic support feeling fairly confident about using the software and tools. Initially, I was a bit overwhelmed by the setup and how to make the dialer work smoothly with the database. But their team helped clarify the process step by step, so by the end of the call, I had a much better sense of how the workflow functioned. While there were a few small points where I had to ask again for specifics, the tone was patient and thorough. They also explained how updates would be managed automatically, which eased some of my worries about maintenance. The invoicing and payment explanation was clear when I got around to it, which was handy. In a nutshell, I'd tell a friend this support gave me solid confidence to keep going, even if there were a couple of minor details to sort out later on.