Felt pretty comfortable after onboarding due to clear labels
Starting the training and onboarding, I found the initial setup a bit daunting since there were many terms and steps that I wasn't familiar with. However, the wording and labels throughout the training material and software dashboard gradually made more sense. Some terms could have been explained a bit more simply, especially for beginners, but overall the flow was logical and straightforward. The onboarding tools helped clarify each phase, so I knew what to expect next. By the time I completed the early sessions and tried the calling tool, the labeling helped me navigate easily without much confusion. I appreciated that the balance of technical detail and plain language made the training approachable. While a small part still felt slightly technical, I got a strong feeling that I could handle the workflow competently after this training and onboarding.