Felt positive about training but it wasn’t fully what I expected
Looking back on the onboarding and training experience, I felt it was generally positive though slightly different from my initial expectations. The course content was comprehensive, covering the software’s calling tools and database features in detail, which matched what I hoped to learn. However, the pace was a bit brisk in places and I found myself revisiting some segments to fully grasp the configurations and automatic updates. The training also included a segment on the invoicing and payment steps, which turned out to be more complex than I expected but well-handled by the support team. While I was expecting more interactive sessions, the mostly self-guided flow worked if you’re motivated to work through it. The telephone support with clarity and promptness was definitely a highlight, and it reinforced my positive impression after a few weeks. All told, I’m glad I went through it and feel the effort invested into training helped me use the software more effectively, even if there were moments I wished for a bit more hands-on guidance.