Felt okay with training but could use a bit more confidence boost
By the time I finished the onboarding and went through the main training modules, I felt reasonably comfortable navigating the software and using the database and dialer features day to day. The step-by-step guides were clear and the automatic updates helped keep things smooth. The telephonic support also gave me some reassurance if I had questions. Still, there was a slight sense of something missing—perhaps more hands-on examples or follow-ups to build stronger confidence. I wouldn’t say I felt fully at ease or expert-level ready by the end, just adequately prepared. Given that, my rating is four stars instead of five because I think another layer of practical training or real-time coaching would have made all the difference in how confident I felt using the system independently.