3 out of 53 of 5Verified customerSupport and communication
Felt okay overall but not perfectly timed for me
The support availability was generally decent, but it didn’t always match my actual working hours. Some days I needed assistance during odd hours and found support access limited, which was a slight inconvenience. On the other hand, when I did connect with support, the staff were helpful and patient. I appreciated that training materials were accessible outside normal hours, easing some pressure. The dialer and software interface ran smoothly during set hours, so the main friction was the timing of real-time help. So, overall, it felt functional though the support schedule could be better aligned with diverse working hours, which might improve the whole experience.