Felt okay overall, but had some doubts compared to expectations
I went into the sales and pre-purchase process with a fair amount of confidence because the initial information suggested a very smooth workflow setup. Some parts met my expectations well, like the sign-up and payment process, which were straightforward and clear. The training modules provided useful insights, and the software updates felt regular and purposeful. However, I found myself feeling less confident about how the dialer would handle real-time calling needs since I experienced some delays during my trial use. The database function seemed fine, but I was expecting a bit more customization options based on the descriptions I received earlier. By the end, I wasn't sure if I fully understood all the potential limitations. Summing it up to a friend: it’s a decent system that works mostly as promised but still leaves a few questions open that need personal experience to figure out.