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felt okay overall but could use some clearer steps

4 out of 54 of 5Unverified experienceTraining and onboarding

felt okay overall but could use some clearer steps

The training and onboarding felt pretty smooth but I wouldn’t say I was completely confident by the end. The initial instructions gave me a rough idea of how the software and calling tools work, and I got through the first week without major problems. The database feature was explained but only in broad strokes, so I had to figure out finer details on my own later. While the trainers seemed helpful, some parts of the onboarding felt a little rushed and I wished there were simpler guides to return to. By the last day of the onboarding I felt okay moving forward but still unsure about a few workflows. The automatic updates and onboarding flow overall helped, but I think a slightly slower pace or more detailed walkthroughs could’ve boosted my confidence. So it worked but with room for a bit more clarity.

Akhil SridharanLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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