felt okay but not fully ready
I started off pretty excited about the sales and pre-purchase information but by the end, I was a bit unsure. The software seemed promising and there were certain parts of the onboarding flow that worked well for me, like setting up the initial database and getting familiar with the dialer. However, some details around how the calling tools integrated with the workflow weren’t explained as clearly as I hoped. The automatic updates helped keep the software current, which was nice, but I ran into some hiccups with the invoicing steps that felt unclear. Telephonic support was reachable but sometimes responses felt slow or didn’t entirely resolve my questions. I’d say by the end of it all, I felt moderately confident to move forward but still had a few practical doubts left that I’d want answered. Overall it was a mixed bag for me since parts worked smoothly and others left me needing more clarity. I could see this working well for someone who is a bit more tech-savvy but for me, it could use better explanations upfront to build full confidence before purchase.