3 out of 53 of 5Unverified experienceSales and pre-purchase
Felt okay but I might ask for help next time
I felt generally okay with the sales and pre-purchase phase because the information provided was straightforward and clear enough for me to make a decision. However, some aspects needed a bit more explanation, which made me feel like I might need to seek assistance again when renewing or upgrading. There was a warmth in the interaction that made the process comfortable but not entirely effortless. I appreciate how thorough the staff were but sometimes the details grew a bit confusing, so yes, I could see myself asking for help next time just to get clarity before proceeding further.