felt okay but explanation wasnt always clear
So I kinda felt the support was mostly okay but not like super clear all the time. Like when I tried reaching out to learn about the calling tools, sometimes the explanation was a bit confusing or technical. The onboarding process itself was fine, and the training sort of covered most topics but not always in a way that was easy to understand quickly. The payment process was simple enough and I got the invoices pretty easy which was nice. Updates happened automatically which was good because I didn’t have to think about it. Overall the experience was okay but sometimes I needed to spend extra time figuring things out myself since support didn’t always break things down simply. I think if they improved clarity in communication and training materials, it would make a big difference in how comfortable users feel.