felt okay at first but still a bit unsure after trying
Reflecting back on my experience with WFHI after a few weeks, I’d say my overall impression is mixed. At the beginning, the onboarding was fairly smooth, and the training sessions seemed helpful enough to get me started without much trouble. The software itself worked steadily across the main features I needed, especially the calling tools and the database. But after the initial use, I found that I needed assistance more often than I expected, mostly because some labels and help guides didn’t fully clarify newer options or updates. It wasn’t a bad experience by any means, just one that required extra patience on my part. I do feel that with a bit more self-exploration and maybe a little help from support, I can get more comfortable. Still, the lingering feeling is that I wasn’t given quite enough upfront detail to preempt these follow-up queries, so I expect I’ll rely on support again next time I dive into new features.