felt okay about the pre-purchase info but some parts were subtle

felt okay about the pre-purchase info but some parts were subtle

I think the pre-purchase explanations were mostly clear but not overly detailed which left me with small uncertainties. The sales process gave a decent overview of the software features and what training options were available. However, some terms about the dialer features and the database weren’t fully spelled out upfront, so I had to figure some stuff out on my own later during onboarding. The sign-up and payment steps were explained well with invoicing info readily accessible. Overall, it felt like enough info to make a decision without pressure, just could have been a little more explicit on certain workflow details. That’s probably why my feeling was so-so about how well I understood everything before buying.