Felt mostly straightforward but missing some key pointers
Starting out with the training and onboarding, I found the initial steps pretty intuitive. The sign-up and invoicing were smooth, and I appreciated the clear instructions on setting up the calling tools. However, when I wanted to explore the database feature to organize contacts, I struggled to find detailed guidance within the training materials. The tutorials did cover the basics but skipped some crucial advanced functions that I expected. It meant I had to reach out to support more than I’d hoped during those early days. Additionally, the onboarding flow didn’t make it very obvious where I could get updates on new features or changes. On the plus side, the software itself felt stable and calling with the dialer went smoothly after the initial setup. Overall, I think this could be improved by filling in the gaps in the training documentation because without those, the experience was good but somewhat incomplete.