4 out of 54 of 5Verified customerSales and pre-purchase
Felt mostly spot-on with slight hiccups
I went into purchasing the software with careful expectations about its capabilities and the onboarding process. Overall, it largely matched what I had hoped for in terms of the setup experience and the training materials provided. The user interface during sign-up was pretty straightforward, and invoicing ran smoothly for the most part. However, I did notice the dialer tool occasionally lagging which slightly interrupted my calling workflow. Despite this minor issue, the automatic updates happened without much fuss, and telephonic support was reachable for a quick clarification. So, while it could improve in responsiveness, the experience felt coherent and aligned with my initial understanding from pre-purchase information.