felt mostly smooth, with a tiny hiccup
I went into signing up with reasonable hopes based on the clear information they gave me online. The whole sales and pre-purchase setup felt pretty straightforward and honestly pretty well organized. The signup process took only a few minutes and I appreciated how they explained the invoicing and payment stuff right there as well. I had a small hesitation when I tried double checking some features during onboarding because I had to wait a bit on phone support, but other than that, everything seemed to match up with the descriptions and training materials. It was nice that the automatic updates didn’t disrupt my ongoing work, and the dialer was pretty intuitive once I got into it. Some parts seemed a bit complex at first, but the training videos cleared that up. I only wish the invoices were a little more detailed about the billing schedule, but that’s a minor thing overall with software that mostly just worked the way I expected. All in all, it felt like a hassle-free experience and I think it’s a solid choice if you want proper guidance without the usual confusion from other platforms.