Felt mostly ready by the end of training
I wasn’t sure if I’d get the hang of everything at first. The initial lessons went through the software basics, like making calls and using the dialer, with clear examples. The database part seemed overwhelming initially because of all the data fields, but by the final sessions, I felt reasonably confident entering and managing info properly. The automatic updates sometimes changed little things, which was a bit confusing until I adapted. I think I could explain most of the workflow to a friend now, although I might still have to look up some finer points. Overall, I’d say the training left me feeling prepared enough to use what I needed day-to-day.