felt mostly ready but some parts were vague
The training and onboarding process gave me a good grasp of the software by the time I finished, and I was fairly confident handling the dialer and database features during most of that period. However, one thing that was missing was a deeper dive into troubleshooting common issues or some real-world scenarios in the training sessions. The onboarding focused a lot on clicking through steps and basic functions, but it left me a bit unsure about how to tackle problems without support. Invoicing and payment were clearly explained but having a quick reference or faq during the onboarding would have been helpful. Overall the training made me ready to use most features day to day but a bit more practical guidance would have boosted my confidence further.