Felt mostly okay till something went weird
Hey, so I was pretty happy with how the onboarding went at first — the training was clear enough and the step-by-step stuff helped me get going with the database features and the calling tools in a practical way. Even when I bumped into issues, like when a software update changed some settings that I wasn’t prepared for, the support got back to me decently fast by phone, which gave me some peace of mind. I guess what caught me off guard was that while most problems were handled well, a couple of times the updates made the dialer act strangely for a day or two, messing with my usual routine a bit. Still, the team’s willingness to assist kept things from becoming frustrating, and I ended up feeling okay about the whole process even if it wasn’t perfectly smooth all the time. So yeah, I’d say I’m mostly satisfied, just wish the software and updates had a little less hiccup when things go wrong because that’s when it’s a bit annoying.