Felt mostly okay, maybe could improve some sign-up details
I felt the overall experience with WFHI’s sales and pre-purchase was mostly okay, though I wasn’t entirely sure of everything at first. Finding the exact information I needed was sometimes a bit of a hunt here and there, and I wasn’t always confident I fully understood the invoicing or software access details from the start. The training offered helped a lot in filling those gaps after signing up, but initially, I worried if I was missing something important. I suspect the process might be easier for those used to remote workflow tools, but for a newcomer like me, it took a few tries to get comfortable. Still, I’d say the communication was decent, and things became clearer over time. So while my initial feeling was uncertain, it gradually improved as I learned more and used the dialer and database features.