Felt mostly confident, though some terms were unclear
By the end of the onboarding and first week of using the software, I felt fairly confident in accessing most functions, including the database and calling tools. The interface was generally intuitive, and the automatic updates ran quietly in the background so I didn't have to worry about manual installations. However, I did encounter a few terms and labels that weren’t immediately clear, which slowed me down occasionally. While the training helped, some features could use more straightforward explanations or examples, which would boost confidence further. Despite that, the overall setup was easy to access, and signing in never caused issues. The dialer behaved as expected, and the call logs were helpful for tracking. So, although I’m comfortable using the platform now, I think more clarity in certain parts during the initial software walkthrough would make new users less hesitant early on. Still, I appreciate the stability and reasonably fast onboarding flow.