Felt mostly confident but a few questions remained
The training and onboarding felt quite comprehensive and I ended up feeling reasonably confident about using the software by the end. The steps for setting up calling tools and exploring the database were clearly laid out, so I could track my progress well. On one hand, the automatic updates worked well behind the scenes, which gave me reassurance that the software was being maintained consistently. The telephonic support was good for specific troubleshooting, but sometimes the answers felt a bit rushed and left me wanting more detailed clarification. On the other hand, signing up and handling payments went smoothly, and the invoice process seemed well organized. Overall, the entire flow felt well thought out and user-friendly, though if I were completely honest, I would say that I still had a few minor uncertainties about some features that I wished were covered a bit better during training. In summary, it felt like a solid start and gave me enough confidence to move forward, even if there’s room for a little more depth in certain areas.