Felt more unsure about the pace than the process itself
At first, the software seemed promising with its features and the initial training gave me some confidence. However, as the days passed, the pace at which I was able to get fully comfortable wasn’t as quick as I had hoped. Signing up and the payment process was clear and easy enough, but the dialer and calling tools felt a bit overwhelming at times. It was surprising to me that the database integration wasn’t as intuitive as I expected, which made me second-guess if I had all the right info. On the other hand, support was available when I needed and they were friendly, which balanced things out a bit. By the end, I felt somewhat prepared but still unsure about handling everything on my own consistently over the long term.