Felt more like a maze than a smooth start
The onboarding and training process felt like it took ages longer than I expected to actually start working efficiently. I was trying to get a handle on the software and dialer setup, but the instructions were not straightforward enough, so I had to spend extra time figuring out basic workflow integration. Although the automatic updates worked fine in the background without glitches, the initial phase was cumbersome and slow. The calling tools seemed promising, but I lost a lot of time in just getting comfortable with them due to unclear training. I appreciate there was some telephonic support, but their help was limited in hours and not always available right when I needed. Overall, it did eventually fulfill its purpose but only after longer effort than I initially hoped.