5 out of 55 of 5Verified purchaseSupport and communication
Felt more confident than I initially expected after support
Going into support calls, I was expecting to feel frustrated or still uncertain about the software and processes. Instead, after reaching out for telephonic help, I felt much more confident about handling the setup and database management. The team was clear and patient, which made the difference between feeling lost and actually knowing how to navigate the tools. This was a pleasant surprise since I’d anticipated the usual confusion that tech support sometimes brings. So, in the end, I was glad I reached out because it boosted my comfort level substantially with everything.