Felt more confident after talking to support than I expected
I started out unsure about how well I’d get the hang of everything, but after a few calls with their support, I was surprised by how much more confident I felt. The team was patient and informative, which made the training and onboarding process smoother than I imagined. What caught me off guard was that I didn’t feel rushed or lost when issues popped up – the support tone was consistently calm and reassuring. That said, there were moments when some instructions could’ve been clearer, especially around new features in the software after automatic updates. The dialer and database integration worked mostly as expected, though occasionally responses took a bit longer than I hoped. Still, I’m glad I stuck through the initial learning curve, and the invoicing and payment process were straightforward. Overall, a positive experience with just a few areas that might benefit from slight improvement to boost user confidence even further.