4 out of 54 of 5Unverified experienceSupport and communication
Felt more confident after speaking to support than I expected
Going into the support calls, I wasn't very confident about how much help I would actually get, based on past experiences with other software. However, the representatives were patient and informative, which helped ease my concerns considerably. They took time to walk me through the dialing tools and database features, which I initially found intimidating. Compared to my expectations, their clear explanations and practical advice gave me more confidence by the end of the conversation. I still have a few minor questions left, but overall I feel well supported and ready to continue using the platform. The experience was definitely better than I anticipated, which was reassuring during onboarding.