Felt more confident after hands-on training
At first, the onboarding felt a bit overwhelming because the training modules were dense and required a lot of self-guided learning. The initial sign-up and invoicing went smoothly, so I was confident about the system basics. As I progressed through the software tutorials, I found the dialer and the calling tools fairly intuitive, which built my confidence. However, the database integration was less clear, and I felt a little unsure about how updates would affect it long term. By the end, though, the consistent practice and ongoing support made me feel more prepared to run remote workflows independently. The mix of clear basics and some vagueness in data management left me feeling neutral overall but optimistic.