Felt more complicated than it should be

Felt more complicated than it should be

I was trying to find the right software features and training options for setting up remote workflows efficiently. The sign-up and initial onboarding flow were not straightforward and took longer than expected. I did find the invoicing process to be standard and handled reasonably well. However, locating specific details about the dialer and calling tools was harder than anticipated. There seemed to be too many steps before I could actually access the database feature I needed. Automatic updates also came without clear notes on what changed, which caused some confusion. Overall, the experience felt more cumbersome than it needed to be, making it a challenge to get started smoothly.