Felt mixed but generally okay to tell a friend about
When I first checked their sales process, I was somewhat reassured but also cautious. They provided good information and seemed honest about the software and training scope. However, some things felt a bit unclear during the pre-purchase chats and brochures, especially what the software could exactly do for me. By the time I finished all the pre-purchase interactions, I was mostly confident that the software would meet my basic needs, though I wouldn’t say I felt fully assured without seeing it in action. They weren’t pushy during the sales calls, which was a relief, but I would have liked a bit more detailed guidance about the onboarding steps beforehand. Overall, I thought they were straightforward enough, and I wouldn’t hesitate to recommend their services if a friend asked, but I’d also mention to them to stay patient because some parts are still not fully explained. So yeah, a bit of reassurance but mixed with some unanswered questions.