Felt lost and unsure right from the start
The whole experience of getting access to the software was frustrating. I never felt confident that I fully understood how to use the features after the onboarding process. The training materials were patchy and didn’t clearly explain the dialer or database tools, which made me hesitate every time I tried. Automatic updates sometimes changed the interface without warning, adding to my confusion. Even when I called support, I felt like I was repeating myself without getting clear help. The sign-up and payment steps seemed to drag on and were not very transparent, creating doubt about whether I completed everything correctly. By the time I tried to use the software regularly, I was exhausted and no longer sure I could make it work as I wanted. I had hoped for a straightforward system with reliable guidance, but this felt far from that. Overall, the whole setup and support process left me feeling very lost and uncertain about continuing with this software.