felt lost and unsure about what exactly was offered and why
Honestly, I felt pretty frustrated going through the whole sign-up and sales explanation. The details were all over the place, and I couldn’t tell exactly what features I was getting or how they fit with my needs. There was a lot of back and forth just trying to understand how the invoicing worked and what came with the software access. I was hoping for something clearer, simpler. Nothing was outright wrong, but the confusion made it tough to feel confident about the purchase. I guess I expected more straightforward info and less vague wording, so it ended up feeling like I was guessing more than I was told.