Felt lost and underprepared by the end of training
Honestly, I felt pretty uncertain by the end of the onboarding and training sessions. There was a lot to absorb, but I never quite felt confident using the dialer and managing the database on my own. The explanations sometimes seemed rushed or too high-level, so I was left guessing how best to apply what I learned to my workflow. Telephonic support was helpful at times, but I still didn’t feel ready to handle updates or troubleshoot without assistance. Payment and invoicing process went smoothly, which was one less thing to worry about. Overall, I ended up feeling quite lost, like I needed more hands-on guidance to really get comfortable.