Skip to main content

WFHI review

Felt like using old machine after switching to this

1 out of 51 of 5Unverified experienceSales and pre-purchase

Felt like using old machine after switching to this

I was expecting a fairly smooth transition from the software I'd used before, but it felt quite the opposite. At one point, I tried to set up the database feature, and it lagged badly compared to what I was used to—like trying to work on an old machine. It wasn’t just that moment; the calls through the dialer often dropped or took too long to connect. Onboarding was confusing and nowhere near as intuitive as I had hoped. While the invoicing looked okay, signing up felt tedious because of miss-matched steps. Everything together made me feel like I had stepped backwards rather than forwards. I had expected more polish and ease from this type of software, especially considering the training promised ease of use. The whole process felt super frustrating, almost like a poor imitation of what I had before, and I found myself wishing I hadn’t switched at all. Honestly, it was a major disappointment throughout.

Leela BiswasAndhra Pradesh, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy