2 out of 52 of 5Unverified experienceTraining and onboarding
Felt like stepping backwards compared to before
I expected onboarding to be smoother based on my past experience, but honestly, it felt clunky and outdated. The steps weren't well connected, and training sessions lacked clarity, making me wonder why it felt so difficult to just get started. The database and dialer features seemed fine on their own, but putting everything together was a frustrating experience that I hadn’t faced with other platforms. Telephonic support was okay, I’ll give you that, but nothing stood out as particularly helpful. Overall, it just didn’t align well with what I’m used to, and the whole experience felt like a step back rather than progress in managing remote workflows.