Felt like something important was missing at the start
I suppose I was expecting the training and onboarding to help me get going a bit faster than it actually did. The initial waiting time stretched longer than I had anticipated, and during some sessions, it felt like the explanations could have been more concise. There was a lot of repetition, which sometimes made me feel like I wasn’t progressing as quickly as I’d hoped. While the trainers were polite and answered questions, the pace was slow enough that I found myself losing momentum. On the other hand, I will say that the instructional videos were clear, and I could revisit them easily, which was helpful. But still, the overall onboarding didn't quite meet my expectations because it took longer just to become comfortable with navigating the database feature and the dialer itself. I think a more streamlined approach could have made the whole process less tiring.