I have been through the training and onboarding with WFHI twice now, and honestly, it feels like I’m
I have been through the training and onboarding with WFHI twice now, and honestly, it feels like I’m stuck in the same loop every time. The initial setup instructions were okay, but when it came to using the calling tools and database features, things got confusing quickly. They tell you to follow a certain path, but then you end up needing help anyway. I tried to handle the dialer settings and automatic updates on my own, but it wasn’t very straightforward. The telephonic support was somewhat helpful, I'll give them that, but I still found myself stuck waiting for assistance. I’m weary of having to ask for help again next time because it seems like the training doesn’t cover everything in the way I need it. Plus, the invoicing and payment process wasn’t as clear as I hoped; it felt like extra work. In the end, I’m left wondering if the whole thing was worth the hassle or if I’ll need to keep relying on support more than I should. So, while some bits of software worked fine, overall the experience felt frustrating and repetitive.