Felt like piecing a puzzle alone
Honestly, I felt like I had to figure out most of the billing and payment stuff by myself without much guidance. The sign-up process was okay, but once inside, then the invoicing and payment labels seemed scattered and not very user-friendly. It was like finding your way in a new city without a proper map. I tried calling support a few times, but sometimes the waiting time was long, and when I did get through, the answers weren’t always very clear, so it didn’t entirely solve my problems. There was one good thing though — the payment portal did work reliably once I understood how to navigate it. But overall, it felt like a lot more effort than it probably should have. If I get such unclear support and confusing invoice details again, I’m not sure I will continue using this setup.